Frequently Asked Questions

Archive 2021-2022


Additional Resources

Find a Provider

Account Information

COVID-19 Resources

Regulatory Notices


Benefit Information


Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Students with a Qualifying Life Event


If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver.

All students should have received a waiver system activation email. This activation is required before a waiver can be submitted. If you did not receive this email, or the email is more than 30 days old, please click here and request a new waiver activation email be sent to you.

You may only opt-out of coverage during the following Waiver Periods:



Please be advised that due to high call volume, Academic HealthPlans is experiencing higher than normal wait times.

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034


UnitedHealthcare StudentResources
PO Box 809025
Dallas, TX  75380-9025
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected