Frequently Asked Questions

Archive 2022-2023


Additional Resources

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COVID-19 Resources


Benefit Information

Advantages of Membership

Enhanced Products


Am I Eligible to enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Fall - 07/08/2022 - 09/14/2022

Spring/Summer - 12/03/2022 - 02/09/2023

Summer - 03/30/2023 - 06/08/2023

Students with a Qualifying Life Event


If you do not want the Student Health Insurance Plan, you must decline or waive coverage by submitting a waiver.

All new students should have received a waiver system activation email. This activation is required before a waiver can be submitted. If you did not receive this email, or the email is more than 30 days old, please click here and request a new waiver activation email be sent to you.

You may only waive coverage during the following Waiver Periods:

Fall - 07/19/2022 - 09/07/2022

Spring/Summer - 12/03/2022 - 01/24/2023

Summer - 05/04/2023 - 06/12/2023

The Summer 22-23 waiver deadline ended 06/12/2023. The online waiver system can no longer accept new waiver requests.


All J1 and F1 international students are required to enroll in the Southern Illinois University Edwardsville Health Insurance Plan (SHIP) unless a waiver is submitted and approved. The cost of the insurance coverage is not included in your tuition or fees and will appear as an additional charge on your account.  International students can request a waiver to SHIP but must demonstrate that they have equivalent, alternative health insurance coverage. In order to be approved for a waiver, your alternative health coverage must meet or exceed the requirements as set forth below and be submitted prior to the 06/12/23 waiver deadline.  Notification of acceptance or rejection of this request will be sent to your school’s email within seven business days. 

Criteria to submit a waiver request: 

  1. Student is sponsored by the government of the student’s home country and is provided through a Patient Protection and Affordable Care Act (PPACA) compliant plan. If a non-PPACA compliant plan, the sponsoring entity must guarantee payment of all health expenses in writing. 
  2. Student is enrolled in a US employer-provided group health plan that is PPACA compliant. 
  3. If the health plans above do not include medical evacuation and repatriation, a rider must be purchased providing this coverage. 
  4. The alternative coverage must meet the following minimum requirements: 
    1. Provide the Essential Minimum Benefits required by the PPACA with no annual limits. A list of the Essential Minimum Benefits can be found here:
    2. Policies annual Deductible of no more than U.S. $500.  
    3. Contain no exclusions for pre-existing conditions. 
    4. Covers 100% of Preventive Care as defined by the PPACA. A list of these preventive services can be found here:
    5. Medical evacuation coverage amount is no less than $50,000. 
    6. Repatriation coverage amount is no less than $25,000. 
    7. Dates of coverage meet or exceed the requirement for the school semester. 

If your alternate coverage meets the above minimum requirements, submit electronic copies of the following documents with your online waiver request: 

  1. A scanned copy of the front and back of your health insurance ID card indicating the student as a covered member. 
  2. A scanned copy of your complete policy, including coverage amounts, exclusions, and limitations in English using US dollars. 
  3. A scanned copy of your medical evacuation and repatriation coverage (if you have this coverage). 

NOTE:  Travel plans or plans that require you to pay for treatment yourself and then apply for reimbursement will NOT be accepted by the University for waiver approval. 


Regulatory Notices


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034


UnitedHealthcare StudentResources
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected